OpenGov incident

Cloudflare Causing Failures Across Opengov Suites

Critical Resolved View vendor source →

OpenGov experienced a critical incident on August 21, 2025 affecting Budgeting & Planning and Reporting & Transparency and 1 more component, lasting 3h 43m. The incident has been resolved; the full update timeline is below.

Started
Aug 21, 2025, 04:30 PM UTC
Resolved
Aug 21, 2025, 08:13 PM UTC
Duration
3h 43m
Detected by Pingoru
Aug 21, 2025, 04:30 PM UTC

Affected components

Budgeting & PlanningReporting & TransparencyFinancialsProcurementTax & Revenue (formerly iGovServices)Permitting & LicensingAsset Management (formerly Cartegraph)Open DataCommunity Feedback (formerly Open Town Hall)OpenGov Help Center

Update timeline

  1. investigating Aug 21, 2025, 06:28 PM UTC

    We are currently investigating this issue.

  2. investigating Aug 21, 2025, 07:02 PM UTC

    We are continuing to investigate this issue.

  3. investigating Aug 21, 2025, 07:04 PM UTC

    Cloudflare implemented some changes, and we're seeing some improvement.

  4. monitoring Aug 21, 2025, 07:49 PM UTC

    Performance has been fully restored.

  5. resolved Aug 21, 2025, 08:13 PM UTC

    This incident has been resolved.