OpenGov incident

Permitting & Licensing: Email Notifications are not being Sent

Resolved after 13 minutes, affecting Permitting & Licensing, on September 23, 2026.

resolved Sep 23, 2026, 01:38 PM UTC

Email service has been restored. All emails that were on hold during this period have been delivered to their recipients.

Started
Sep 23, 2026, 01:24 PM UTC
Resolved
Sep 23, 2026, 01:38 PM UTC
Duration
13m
Detected by Pingoru
Sep 23, 2026, 01:24 PM UTC

Affected components

Permitting & Licensing

Update timeline

  1. investigating Sep 23, 2026, 01:24 PM UTC

    We are currently investigating task, submission confirmation, and legacy renewal campaign emails are not being sent. Engineering is investigating.

  2. resolved Sep 23, 2026, 01:38 PM UTC

    Email service has been restored. All emails that were on hold during this period have been delivered to their recipients.

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