OpenGov incident
Budgeting & Performance - Notification emails contain a incorrect Subject Line.
OpenGov experienced a major incident on October 2, 2026 affecting Budgeting & Performance, lasting 2h 33m. The incident has been resolved; the full update timeline is below.
Affected components
Budgeting & Performance
Update timeline
- identified Oct 02, 2026, 01:51 PM UTC
Between September 29, 2026 and October 1, 2026, when a status change in proposals was made, notification emails were sent to customers using the incorrect subject line. All email subject lines contained: City of Alamogordo - Proposal Status Changed. Engineering & Security teams have confirmed that impacted customers did not have links to other entity data exposed. This defect only relates to the incorrect subject line in the email. The engineering team has identified a fix and this will be deployed today.
- resolved Oct 02, 2026, 04:25 PM UTC
This incident has been resolved.