OpenGov incident

Budgeting & Performance - Notification emails contain a incorrect Subject Line.

Resolved after 2 hours 33 minutes, affecting Budgeting & Performance, on October 2, 2026.

identified Oct 02, 2026, 01:51 PM UTC

Between September 29, 2026 and October 1, 2026, when a status change in proposals was made, notification emails were sent to customers using the incorrect subject line. All email subject lines contained: City of Alamogordo - Proposal Status Changed. Engineering & Security teams have confirmed that impacted customers did not have links to other entity data exposed. This defect only relates to the incorrect subject line in the email. The engineering team has identified a fix and this will be deployed today.

Started
Oct 02, 2026, 01:51 PM UTC
Resolved
Oct 02, 2026, 04:25 PM UTC
Duration
2h 33m
Detected by Pingoru
Oct 02, 2026, 01:51 PM UTC

Affected components

Budgeting & Performance

Update timeline

  1. identified Oct 02, 2026, 01:51 PM UTC

    Between September 29, 2026 and October 1, 2026, when a status change in proposals was made, notification emails were sent to customers using the incorrect subject line. All email subject lines contained: City of Alamogordo - Proposal Status Changed. Engineering & Security teams have confirmed that impacted customers did not have links to other entity data exposed. This defect only relates to the incorrect subject line in the email. The engineering team has identified a fix and this will be deployed today.

  2. resolved Oct 02, 2026, 04:25 PM UTC

    This incident has been resolved.

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