OpenGov incident

Procurement & Contract Management l New user profiles created in Admin Settings are not appearing in Procurement

Major Resolved View vendor source →

OpenGov experienced a major incident on September 24, 2026 affecting Procurement, lasting 15h 27m. The incident has been resolved; the full update timeline is below.

Started
Sep 24, 2026, 08:04 PM UTC
Resolved
Sep 25, 2026, 11:31 AM UTC
Duration
15h 27m
Detected by Pingoru
Sep 24, 2026, 08:04 PM UTC

Affected components

Procurement

Update timeline

  1. investigating Sep 24, 2026, 08:04 PM UTC

    We are currently investigating this issue.

  2. identified Sep 24, 2026, 10:16 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Sep 25, 2026, 11:31 AM UTC

    This incident has been resolved.