OpenGov incident

Procurement & Contract Management l ZIP+4 Code Unable to Save

Critical Resolved View vendor source →

OpenGov experienced a critical incident on August 13, 2026 affecting Procurement, lasting 4d 5h. The incident has been resolved; the full update timeline is below.

Started
Aug 13, 2026, 03:14 PM UTC
Resolved
Aug 17, 2026, 09:12 PM UTC
Duration
4d 5h
Detected by Pingoru
Aug 13, 2026, 03:14 PM UTC

Affected components

Procurement

Update timeline

  1. investigating Aug 13, 2026, 03:14 PM UTC

    OpenGov has identified behavior where extended zip codes (ZIP+4 code) within Procurement are not able to be saved upon editing. We are currently investigating this situation.

  2. identified Aug 13, 2026, 03:22 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Aug 13, 2026, 09:22 PM UTC

    We are continuing to work on a fix for this issue.

  4. resolved Aug 17, 2026, 09:12 PM UTC

    This incident has been resolved.