OpenGov incident

System Access to OpenGov Platform & Products

Resolved after 3 hours 9 minutes, affecting Budgeting & Performance and FTP and 1 more, on August 17, 2026.

monitoring Aug 17, 2026, 03:13 PM UTC

Services have been restored and we are continuing to monitor.

Started: Aug 17, 2026, 02:16 PM UTC
Resolved: Aug 17, 2026, 05:26 PM UTC
Duration: 3h 9m
Detected by Pingoru: Aug 17, 2026, 02:16 PM UTC

Affected components

Budgeting & PerformanceFTPReporting & TransparencyIntegration ServicesFinancialsOpenGov PlatformProcurementTax & Revenue (formerly iGovServices)Permitting & LicensingAsset Management (formerly Cartegraph)

Update timeline

investigating Aug 17, 2026, 02:16 PM UTC

Hello. We recognize that our customers are currently experiencing a situation of not being able to log into their OpenGov software. You may experience a Gateway Time-Out error message. Our engineering team is actively involved and investigating this.
investigating Aug 17, 2026, 02:17 PM UTC

We are continuing to investigate this issue.
identified Aug 17, 2026, 02:25 PM UTC

The situation has been identified and the engineering team is working towards a resolution.
monitoring Aug 17, 2026, 03:13 PM UTC

Services have been restored and we are continuing to monitor.
resolved Aug 17, 2026, 05:26 PM UTC

This incident has been resolved.

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