OpenGov incident

Procurement & Contract Management l Vendors unable to view Purchase Orders from email notification link

Critical Resolved View vendor source →

OpenGov experienced a critical incident on October 5, 2026 affecting Procurement, lasting 3d 5h. The incident has been resolved; the full update timeline is below.

Started
Oct 05, 2026, 01:11 PM UTC
Resolved
Oct 08, 2026, 06:44 PM UTC
Duration
3d 5h
Detected by Pingoru
Oct 05, 2026, 01:11 PM UTC

Affected components

Procurement

Update timeline

  1. identified Oct 05, 2026, 01:11 PM UTC

    We have identified an issue affecting Purchase Order email notifications sent to vendors. When a vendor selects the "View Purchase Order" button in the email, they are prompted to sign in and receive an error, and are unable to view the Purchase Order. Our engineering team has identified the cause and is actively working on a resolution.

  2. resolved Oct 08, 2026, 06:44 PM UTC

    This has been resolved