OpenGov incident

Workforce plans are not loading - users are receiving an error "something went wrong.."

Major Resolved View vendor source →

OpenGov experienced a major incident on September 18, 2025 affecting Budgeting & Planning, lasting 4h 32m. The incident has been resolved; the full update timeline is below.

Started
Sep 18, 2025, 12:32 PM UTC
Resolved
Sep 18, 2025, 05:05 PM UTC
Duration
4h 32m
Detected by Pingoru
Sep 18, 2025, 12:32 PM UTC

Affected components

Budgeting & Planning

Update timeline

  1. investigating Sep 18, 2025, 12:32 PM UTC

    We are currently investigating this issue.

  2. investigating Sep 18, 2025, 12:52 PM UTC

    We are continuing to investigate this issue.

  3. investigating Sep 18, 2025, 01:16 PM UTC

    This will also impact the ability to export the budget to a spreadsheet.

  4. investigating Sep 18, 2025, 02:00 PM UTC

    We are continuing to investigate this issue.

  5. investigating Sep 18, 2025, 02:53 PM UTC

    We are continuing to investigate this issue.

  6. investigating Sep 18, 2025, 03:40 PM UTC

    We are continuing to investigate this issue.

  7. investigating Sep 18, 2025, 05:03 PM UTC

    We are continuing to investigate this issue.

  8. resolved Sep 18, 2025, 05:05 PM UTC

    This incident has been resolved.