Nexcess experienced a major incident on September 19, 2025 affecting us-midwest-2, lasting 4d 22h. The incident has been resolved; the full update timeline is below.
Affected components
us-midwest-2
Update timeline
- monitoring Sep 19, 2025, 08:47 AM UTC
The Network Engineering team has detected and implemented a fix to restore service interruption in US-Midwest 2 region , and affected systems are now online and stable. We are actively monitoring the network environment to ensure stability. We appreciate your patience during this time! If you have any questions or concerns. Please get in touch with us via live chat or case.
- resolved Sep 24, 2025, 07:25 AM UTC
This incident has been resolved.