Nexcess incident
Service Interruption: cloudhost-2915341.us-midwest-1.nxcli.net & cloudhost-2915335.us-midwest-1.nxcli.net
Nexcess experienced a notice incident on August 7, 2026 affecting us-midwest-1, lasting 12h 16m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 07, 2026, 11:32 PM UTC
Our Engineers are investigating an interruption in service affecting cloudhost-2915341.us-midwest-1.nxcli.net & cloudhost-2915335.us-midwest-1.nxcli.net. We understand the inconvenience this may cause and truly appreciate your patience while we resolve the issue. If you have any questions or concerns, please feel free to reach out to our support team via Live Chat or by opening a Support Case.
- monitoring Aug 08, 2026, 01:25 AM UTC
Our Engineers have successfully restored service to the affected servers, and all services are currently operating normally. The incident is now in a monitoring state. We will continue to watch the environment closely to ensure stability following the restoration of service. We appreciate your patience throughout this incident and will provide additional updates if there are any significant changes. If you have any questions or concerns, please feel free to reach out to our support team via Live Chat or by opening a Support Case.
- resolved Aug 08, 2026, 11:48 AM UTC
This incident has been resolved.