Is Nexcess down?

Last checked 3m ago
Current status
Nexcess is up

No incidents right now.

Official status page: https://status.nexcess.net · Polled every 5 minutes · 38 components tracked

Nexcess is operational right now. Last checked 3m ago; the most recent incident resolved 17h ago.

Real-time Nexcess status, recent outages, and incident history — pulled directly from Nexcess's official status page at https://status.nexcess.net every 5 minutes. Pingoru tracks 38 Nexcess services and has captured 22 incidents in the last 90 days (99.53% uptime). Get email, Slack, Discord, or webhook alerts the moment Nexcess reports a new incident — free for 5 monitors, no credit card.

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Nexcess uptime 99.53% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 39m
    Started Jun 13, 2026, 05:36 AM UTC · Resolved Jun 13, 2026, 06:16 AM UTC
    Timeline · 2 updates
    • investigating · Jun 13, 2026, 05:36 AM UTC

      We are currently experiencing an issue affecting a subset of services on a KVM. Our engineers have detected the problem and are actively working to restore full functionality as quickly as possible. We understand the inconvenience this may cause and truly appreciate your patience while we resolve the issue. If you have any questions or concerns, please feel free to reach out to our support team via Live Chat or by opening a support case

    • resolved · Jun 13, 2026, 06:16 AM UTC

      The earlier issue affecting a subset of Cloudhosts under the KVM has now been fully resolved. All Cloudhosts on the KVM node are currently online and operating normally. Our engineering team has confirmed that services have been restored and are continuing to monitor the system to ensure stability

    Latest: The earlier issue affecting a subset of Cloudhosts under the KVM has now been fully resolved. All Cloudhosts on the KVM node are currently online and operating normally. Our engine…

  2. Resolved 4h 5m
    Started May 08, 2026, 09:10 PM UTC · Resolved May 09, 2026, 01:15 AM UTC
    Timeline · 3 updates
    • investigating · May 08, 2026, 09:10 PM UTC

      We have been made aware of an incident that is affecting Let's Encrypt. The third party SSL provider is currently not issuing SSL certificates as they investigate the issue further. More information is available at at Let's Encrypts status page here: https://letsencrypt.status.io/ If you have any additional questions please reach out to our support team and we will be happy to assist

    • monitoring · May 08, 2026, 09:10 PM UTC

      Let's Encrypt has updated their status post indicating that they are resuming their typical issuance of certificates. We will continue to monitor to see if there are any changes in their status going forward

    • resolved · May 09, 2026, 01:15 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  3. Resolved 3h 10m
    Started May 05, 2026, 12:18 AM UTC · Resolved May 05, 2026, 03:28 AM UTC
    us-west-1
    Timeline · 2 updates
    • identified · May 05, 2026, 12:18 AM UTC

      Our teams have identified a distributed denial of service attack (DDOS) on Cloudhost-2095262.us-west-1.nxcli.net. Our network engineers are already enabled for mitigation. We will provide another update as soon as more information becomes available. We appreciate your patience as our networking teams work to mitigate the DDoS. If you have further questions or concerns, please contact us at [email protected] or via Live chat.

    • resolved · May 05, 2026, 03:28 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  4. Resolved 52m
    Started Apr 15, 2026, 10:58 PM UTC · Resolved Apr 15, 2026, 11:51 PM UTC
    uk-south-2
    Timeline · 2 updates
    • identified · Apr 15, 2026, 10:58 PM UTC

      Following a scheduled maintenance on our UK-South infrastructure a hardware issue was identified and is impacting a subset of the maintained hosts. We have engaged with engineers onsite and are working to correct the issue. If you have any questions please reach out to our support team. Live Chat via the Customer Portal: https://sites-portal.nexcess.com Email: [email protected] We appreciate your understanding and patience as we work to enhance our service. System Maintenance Reference: [CC-13363]

    • resolved · Apr 15, 2026, 11:46 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  5. Resolved 1h 15m
    Started Apr 11, 2026, 08:29 PM UTC · Resolved Apr 11, 2026, 09:44 PM UTC
    Lansing, MI (DC3)
    Timeline · 3 updates
    • identified · Apr 11, 2026, 08:29 PM UTC

      We are currently experiencing a service disruption affecting some servers due to a failed network switch. Our engineering team is actively working to resolve the issue as quickly as possible. We appreciate your patience as our engineers work to restore full service. If you have any further questions or concerns, please contact us at [email protected] or via Live Chat.

    • monitoring · Apr 11, 2026, 08:49 PM UTC

      The issue was caused by a failed network switch, which has now been replaced. Affected services are coming back online, and we are currently monitoring to ensure stability. We appreciate your patience as our team worked to resolve this issue. If you have any further questions or concerns, please feel free to reach out to us via live chat in your customer portal.

    • resolved · Apr 11, 2026, 09:44 PM UTC

      We have been monitoring the situation, and everything has remained stable. This incident has now been resolved.

    Latest: We have been monitoring the situation, and everything has remained stable. This incident has now been resolved.

See the full Nexcess outage history

9 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Nexcess outage history →

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Outage history

Past 90 days · 14 incidents View full outage history →