Nexcess incident
Service disruption on subset of cloudhosts in the us-midwest-2 region
Nexcess experienced a minor incident on September 26, 2026 affecting us-midwest-2, lasting 4h 34m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Sep 26, 2026, 07:26 PM UTC
Our team has identified a subset of Cloudhost outages in the US-Midwest-2 region and is actively investigating the issue. We will provide another update as soon as more information becomes available. We appreciate your patience as our team works to resolve this issue. If you have further questions or concerns, please contact us at [email protected] or via Live Chat.
- monitoring Sep 26, 2026, 10:05 PM UTC
Our team has confirmed that the affected Cloudhost services in the US-Midwest-2 region are operating normally. We are continuing to monitor the environment to ensure services remain stable. We appreciate your patience while our team worked to resolve the issue.
- resolved Sep 27, 2026, 12:01 AM UTC
We have been monitoring the situation, and everything has remained stable. This incident has now been resolved.