Nexcess experienced a minor incident on July 10, 2026 affecting us-midwest-1, lasting 7h 14m. The incident has been resolved; the full update timeline is below.
Affected components
us-midwest-1
Update timeline
- investigating Jul 10, 2026, 09:15 AM UTC
We have encountered an issue with a CloudHost, and our engineers have identified the cause. The team is actively working towards a resolution. We understand the impact this may have and will continue to provide updates here as progress is made. In the meantime, if you have any questions, please do not hesitate to contact our Support team via chat or email.
- monitoring Jul 10, 2026, 09:34 AM UTC
Our Engineering team has resolved the issue, and the host is now back online. We are continuing to monitor the environment to ensure stability and will keep this space updated as needed.
- resolved Jul 10, 2026, 04:29 PM UTC
This incident has been resolved.