My Emma incident

Emma Phone Support Unavailable

Major Vendor's status page →

Resolved after 4 hours 53 minutes, affecting Support Hub and Support Hub, on April 27, 2026.

identified Apr 27, 2026, 02:09 PM UTC

Emma Support will be unavailable via phone for the remainder of this evening, Monday April 27th. If you need to get in touch with us please submit a case online via the "Get Support" button on our Support Hub.

Started
Apr 27, 2026, 02:09 PM UTC
Resolved
Apr 27, 2026, 07:02 PM UTC
Duration
4h 53m
Detected by Pingoru
Apr 27, 2026, 02:09 PM UTC

Affected components

Support HubSupport Hub

Update timeline

  1. identified Apr 27, 2026, 02:09 PM UTC

    Emma Support will be unavailable via phone for the remainder of this evening, Monday April 27th. If you need to get in touch with us please submit a case online via the "Get Support" button on our Support Hub.

  2. resolved Apr 27, 2026, 07:02 PM UTC

    This has been resolved.

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