MHR People First incident

Intermittent issue affecting UK users

Ongoing since 09:07 AM UTC, affecting UK Application and UK API.

identified Oct 30, 2026, 09:44 AM UTC

We’ve identified the cause of an issue affecting a limited number of payroll customers. We’ve also identified the necessary mitigations and are implementing them as a priority.

Started
Oct 30, 2026, 09:07 AM UTC
Resolved
Ongoing
Duration
● 58m
Detected by Pingoru
Oct 30, 2026, 09:07 AM UTC

Affected components

UK ApplicationUK API

Update timeline

  1. investigating Oct 30, 2026, 09:07 AM UTC

    UK users on the *.people-first.com domain are currently encountering intermittent errors, impacting experience on the platform. Our team of engineers are actively investigating the issue, to swiftly identify and rectify the root cause.

  2. identified Oct 30, 2026, 09:44 AM UTC

    We’ve identified the cause of an issue affecting a limited number of payroll customers. We’ve also identified the necessary mitigations and are implementing them as a priority.

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