Resolved after 3 hours 52 minutes, affecting UK Application and UK API, on September 4, 2026.
We have identified the cause of this morning's performance issues and applied mitigations to restore stability. A permanent fix is scheduled for deployment this evening to prevent further occurrences.
Affected components
Update timeline
- investigating Sep 04, 2026, 11:13 AM UTC
UK users on the *.people-first.com domain are currently encountering intermittent errors, impacting experience on the platform. Our team of engineers are actively investigating the issue, to swiftly identify and rectify the root cause.
- identified Sep 04, 2026, 11:53 AM UTC
We have now identified the root cause of some performance spikes seen this morning from 11:30am UK time. System performance has now stabilised and we are continuing to monitor and work through possible mitigations.
- resolved Sep 04, 2026, 03:05 PM UTC
We have identified the cause of this morning's performance issues and applied mitigations to restore stability. A permanent fix is scheduled for deployment this evening to prevent further occurrences.
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