MHR People First incident

People First Production not responding

Resolved after 1 day 5 hours, affecting UK Application and UK API, on May 2, 2024.

monitoring May 02, 2024, 10:06 AM UTC

We are currently investigating a performance issue within the People First Platform, focusing on identifying its root cause and implementing necessary optimisations to enhance user experience. We will keep you updated on our progress and any developments as we work to resolve this issue.

Started
May 02, 2024, 10:06 AM UTC
Resolved
May 03, 2024, 03:48 PM UTC
Duration
1d 5h
Detected by Pingoru
May 02, 2024, 10:06 AM UTC

Affected components

UK ApplicationUK API

Update timeline

  1. monitoring May 02, 2024, 10:06 AM UTC

    We are currently investigating a performance issue within the People First Platform, focusing on identifying its root cause and implementing necessary optimisations to enhance user experience. We will keep you updated on our progress and any developments as we work to resolve this issue.

  2. resolved May 03, 2024, 03:48 PM UTC

    This incident has been resolved.

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