Resolved after 4 days 22 hours, affecting People First Website, on October 31, 2024.
We have deployed a fix and the issue should now be resolved. We will close this incident once final checks are complete in the morning.
Affected components
Update timeline
- investigating Oct 31, 2024, 12:34 PM UTC
When logging on, some users see the "whoops" error. Users can try to login again and it will usually be successful on second attempt. We are urgently working to fix the problem. UPDATE 04/11/24 11.15 The incident has a wider impact than just login and a potential fix has not fully resolved the problem. We are working to fix this ASAP.
- investigating Nov 04, 2024, 11:18 AM UTC
We have deployed a fix and the issue should now be resolved. We will close this incident once final checks are complete in the morning.
- resolved Nov 05, 2024, 11:09 AM UTC
This incident has been resolved.
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