MHR People First incident

People First Incident - Slow Perfomance

Resolved after 47 minutes, affecting UK Application and UK API and 1 more, on January 8, 2025.

investigating Jan 08, 2025, 10:49 AM UTC

Our system have been scaled up to improve perfomance, whilst we continue to review the application at present to identify root cause. Next update to follow 12pm

Started
Jan 08, 2025, 10:25 AM UTC
Resolved
Jan 08, 2025, 11:12 AM UTC
Duration
47m
Detected by Pingoru
Jan 08, 2025, 10:25 AM UTC

Affected components

UK ApplicationUK APIEU ApplicationPayrollEU APIUS ProductionUS APIPeople First Website

Update timeline

  1. investigating Jan 08, 2025, 10:25 AM UTC

    We currently have an issue whereby the performance of the People First Application is performing slowly and will take some time to load. A swarm team is currently investigating production to identify the issue. Next update will follow at 10.45am

  2. investigating Jan 08, 2025, 10:49 AM UTC

    Our system have been scaled up to improve perfomance, whilst we continue to review the application at present to identify root cause. Next update to follow 12pm

  3. resolved Jan 08, 2025, 11:12 AM UTC

    People first perfomance has now been resolved.

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