MHR People First incident
People First Production Time Worked Export issue
Resolved after 1 day, affecting UK Application and EU Application and 1 more, on January 21, 2025.
This incident has been monitored today and the issue has been resolved. All customers should be able to export the 'Time Worked' sheet from People First. Apologies for any inconvenience caused.
Affected components
Update timeline
- investigating Jan 21, 2025, 01:43 PM UTC
We are currently investigating an issue where customers are experiencing delays when attempting to export the 'Time Worked' sheet from People First. Our team is looking into this and will provide an update as soon as possible. We appreciate your patience.
- investigating Jan 21, 2025, 01:44 PM UTC
We continue to investigate the underlying issue and we will support customers who require data for their payroll.
- monitoring Jan 22, 2025, 10:23 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 22, 2025, 02:04 PM UTC
This incident has been monitored today and the issue has been resolved. All customers should be able to export the 'Time Worked' sheet from People First. Apologies for any inconvenience caused.
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