Resolved after 6 hours 26 minutes, affecting UK Application and UK API and 1 more, on April 2, 2025.
This incident has now been resolved. We apologise for any inconvenience this has caused.
Affected components
Update timeline
- identified Apr 02, 2025, 11:25 AM UTC
If you are using scheduling, please be aware that changes to working patterns are not updating the schedule. We have identified the root cause and will be publishing a hotfix to your environment tonight. In the meantime we would suggest not making working pattern changes, however if changes are made then these will be synced during the deployment of the hotfix.
- monitoring Apr 02, 2025, 05:38 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 02, 2025, 05:51 PM UTC
This incident has now been resolved. We apologise for any inconvenience this has caused.
Your product runs on more than MHR People First
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.