MHR People First incident
People First Production Minor Performance issues
Resolved after 22 hours 3 minutes, affecting UK Application and UK API, on October 14, 2025.
Following scheduled maintenance in Azure, system performance was temporarily affected. During the recovery period, some operations experienced slower response times while normal performance levels were restored. The system is now stable, and all services are operating as expected. We will continue to monitor this closely, if you are still experiencing performance issues then please raise a case with our Service Desk.
Affected components
Update timeline
- investigating Oct 14, 2025, 10:18 AM UTC
We are currently investigating a minor performance issue within the People First Platform, focusing on identifying its root cause and implementing necessary optimisations to enhance user experience. We will keep you updated on our progress and any developments as we work to resolve this issue.
- monitoring Oct 14, 2025, 12:53 PM UTC
Following scheduled maintenance in Azure, system performance was temporarily affected. During the recovery period, some operations experienced slower response times while normal performance levels were restored. The system is now stable, and all services are operating as expected. We will continue to monitor this closely, if you are still experiencing performance issues then please raise a case with our Service Desk.
- resolved Oct 15, 2025, 08:22 AM UTC
This incident has been resolved.
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