Resolved after 3 hours 10 minutes, affecting UK Application and UK API, on December 19, 2025.
A fix has now been deployed to UK Production to resolve this issue, we are monitoring the situation. Please raise a case if issues are still being seen.
Affected components
Update timeline
- investigating Dec 19, 2025, 11:22 AM UTC
UK users on the *.people-first.com domain are currently encountering an issue where Year-to-Date (YTD) values on the Adjustments screen are displaying incorrectly. This is not affecting payments being made or reported but may impact the value of adjustments that can be made.
- identified Dec 19, 2025, 11:29 AM UTC
We have now identified the cause of the issue and are looking to hot fix the issues as soon as we are able to resolve the issue.
- monitoring Dec 19, 2025, 11:48 AM UTC
A fix has now been deployed to UK Production to resolve this issue, we are monitoring the situation. Please raise a case if issues are still being seen.
- resolved Dec 19, 2025, 02:33 PM UTC
This incident has been resolved.
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