Delays in HMRC Submissions

Update timeline

1. monitoring Mar 03, 2026, 02:44 PM UTC

   We are currently aware of some cases where FPS submissions are taking longer than expected to complete. While there are a high number of user‑reported issues with HMRC services on Down Detector, there are no confirmed incidents listed on HMRC’s Pay As You Earn (PAYE) — service availability and issues page. We have reviewed our People First service insights logging and can confirm that we are not seeing any failures or errors on our side. Submissions continue to poll the HMRC Gateway as expected. At this stage, we believe the delays may be related to an issue on HMRC’s end. We will be contacting HMRC to confirm whether there are any Service Availability issues and we will provide an update as soon as more information becomes available.

2. monitoring Mar 03, 2026, 03:40 PM UTC

   HMRC has confirmed that they are currently experiencing a high volume of submissions. While submissions are being received and processed successfully, there are delays with the Gateway issuing submission confirmations. For customers with imminent FPS deadlines, please liaise directly with HMRC before taking any action to resubmit if the connection times out. HMRC will advise whether a resubmission is required, whether the FPS can be accepted manually, and if a late submission reason also needs to be provided. If you require support after speaking with HMRC, including guidance on how to complete any corrective actions, please raise a case with our Service Desk.

3. resolved Mar 04, 2026, 01:17 PM UTC

   Following our monitoring, we’re pleased to confirm that FPS submissions are now functioning as expected and processing within the expected timeframes.