MHR People First incident

Intermittent issue affecting UK users

Resolved after 4 hours 43 minutes, affecting UK Application and UK API, on March 16, 2026.

resolved Mar 16, 2026, 04:05 PM UTC

This is now resolved through mitigating actions at 11:30am and the platform has remained stable.

Started
Mar 16, 2026, 11:22 AM UTC
Resolved
Mar 16, 2026, 04:05 PM UTC
Duration
4h 43m
Detected by Pingoru
Mar 16, 2026, 11:22 AM UTC

Affected components

UK ApplicationUK API

Update timeline

  1. monitoring Mar 16, 2026, 11:22 AM UTC

    UK users on the *.people-first.com domain are currently encountering intermittent errors, impacting experience on the platform. Our team of engineers are actively investigating the issue, to swiftly identify and rectify the root cause. Early analysis indicates that the affected pages contain custom cards, and these appear to be contributing to the errors being presented. The platform remains stable, and mitigations have already been applied to ensure continued access while the investigation continues.

  2. resolved Mar 16, 2026, 04:05 PM UTC

    This is now resolved through mitigating actions at 11:30am and the platform has remained stable.

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