Resolved after 3 hours 7 minutes, affecting UK Application and UK API, on June 26, 2026.
We have now applied a fix for this issue and all calculations in the backlog have now completed. No further action will be needed on the back of this issue. We are closely monitoring for the time being.
Affected components
Update timeline
- identified Jun 26, 2026, 09:17 AM UTC
We are investigating reported issues with the performance of calculations in Payroll resulting in some calculations not completing and remaining in a 'calculating' state. We have identified the cause and are working on a fix for this issue.
- monitoring Jun 26, 2026, 09:41 AM UTC
We have now applied a fix for this issue and all calculations in the backlog have now completed. No further action will be needed on the back of this issue. We are closely monitoring for the time being.
- resolved Jun 26, 2026, 12:24 PM UTC
This incident has now been resolved.
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