Mediafly experienced a major incident on August 8, 2025 affecting Engagement: Web Viewer & Devices, lasting 1h 16m. The incident has been resolved; the full update timeline is below.
Affected components
Engagement: Web Viewer & Devices
Update timeline
- investigating Aug 08, 2025, 02:10 PM UTC
We are currently experiencing delays processing analytics. We are investigating.
- monitoring Aug 08, 2025, 02:29 PM UTC
We've identified the underlying cause and have deployed a fix. We expect the backlog to be cleared soon.
- resolved Aug 08, 2025, 03:26 PM UTC
This incident has been resolved.