Mediafly incident

Value Outage: Rules not firing correctly for all items

Major Resolved View vendor source →

Mediafly experienced a major incident on November 10, 2025 affecting Engagement: Value Platform, lasting 22h 30m. The incident has been resolved; the full update timeline is below.

Started
Nov 10, 2025, 03:53 PM UTC
Resolved
Nov 11, 2025, 02:24 PM UTC
Duration
22h 30m
Detected by Pingoru
Nov 10, 2025, 03:53 PM UTC

Affected components

Engagement: Value Platform

Update timeline

  1. investigating Nov 10, 2025, 03:53 PM UTC

    Our team is currently investigating an issue affecting Page Editor. At this time, users may experience rules not firing correctly.

  2. investigating Nov 10, 2025, 04:01 PM UTC

    We're investigating the issue.

  3. monitoring Nov 10, 2025, 08:28 PM UTC

    A fix has been deployed. We are monitoring the situation to ensure the issue is resolved.

  4. identified Nov 10, 2025, 11:23 PM UTC

    The issue has been diagnosed and the team is working on a fix.

  5. resolved Nov 11, 2025, 02:24 PM UTC

    We think the impact from the issue is over.