Mediafly incident

Coach - Outreach call ingestion disruption

Major Resolved View vendor source →
Started
Apr 21, 2026, 01:50 PM UTC
Resolved
Apr 27, 2026, 01:47 PM UTC
Duration
5d 23h
Detected by Pingoru
Apr 21, 2026, 01:50 PM UTC

Affected components

Coach (formerly ExecVision)

Update timeline

  1. investigating Apr 21, 2026, 01:50 PM UTC

    We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.

  2. identified Apr 21, 2026, 05:15 PM UTC

    We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.

  3. monitoring Apr 22, 2026, 01:59 PM UTC

    We have updated our Outreach application and requesting impacted clients reauthenticate their oauth. We are monitoring for any issues from clients who perform this reauthentication.

  4. resolved Apr 27, 2026, 01:47 PM UTC

    We have resolved the Outreach ingestion issue.

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