Mediafly experienced a major incident on April 21, 2026 affecting Coach (formerly ExecVision), lasting 5d 23h. The incident has been resolved; the full update timeline is below.
Affected components
Coach (formerly ExecVision)
Update timeline
- investigating Apr 21, 2026, 01:50 PM UTC
We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
- identified Apr 21, 2026, 05:15 PM UTC
We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
- monitoring Apr 22, 2026, 01:59 PM UTC
We have updated our Outreach application and requesting impacted clients reauthenticate their oauth. We are monitoring for any issues from clients who perform this reauthentication.
- resolved Apr 27, 2026, 01:47 PM UTC
We have resolved the Outreach ingestion issue.