Mediafly incident

Identified Fix for Toolbuilder Outage on Value

Critical Resolved View vendor source →

Mediafly experienced a critical incident on December 19, 2025 affecting Engagement: Value Platform, lasting 7m. The incident has been resolved; the full update timeline is below.

Started
Dec 19, 2025, 11:28 PM UTC
Resolved
Dec 19, 2025, 11:35 PM UTC
Duration
7m
Detected by Pingoru
Dec 19, 2025, 11:28 PM UTC

Affected components

Engagement: Value Platform

Update timeline

  1. identified Dec 19, 2025, 11:28 PM UTC

    Our team has identified a fix for an issue affecting Value Toolbuilder and are working to resolve the problem. At this time, users may experience inability to access their tools.

  2. resolved Dec 19, 2025, 11:35 PM UTC

    Our team has resolved the issue affecting the Value Platform. At this time, users should be experiencing no issues.