Mediafly incident

Authentication Issues for Some SSO Customers

Major Ongoing View vendor source →

Mediafly is currently experiencing a major incident affecting Engagement: Airship and Engagement: Web Viewer & Devices and 1 more component, which began 55 min ago. The vendor's full update timeline is below.

Started
May 07, 2026, 09:01 PM UTC
Resolved
Ongoing
Duration
● 55m
Detected by Pingoru
May 07, 2026, 09:01 PM UTC

Affected components

Engagement: AirshipEngagement: Web Viewer & DevicesEngagement: Value Platform

Update timeline

  1. monitoring May 07, 2026, 09:01 PM UTC

    We experienced an issue affecting authentication for a subset of customers using single sign-on (SSO). The issue has been addressed and we are monitoring to ensure continued stability.