Mediafly had 40 outages in the last 2 years totaling 31h 50m of downtime — averaging 1.6 incidents per month.
There were 40 Mediafly outages since July 2, 2025 totaling 31h 50m of downtime. Each is summarised below — incident details, duration, and resolution information.
Our team is currently investigating an issue affecting Toolbuilder, Value. At this time, users may experience a maintenance or white page.
Our team has resolved the issue affecting Toolbuilder, Value. At this time, users should be experiencing no issues.
Our team is currently investigating an issue affecting Toolbuilder. At this time, users may experience a white screen or maintenance page when accessing Toolbuilder tools.
Our team has resolved the issue affecting Toolbuilder. At this time, users should be experiencing no issues.
There was a large influx of new assets that has caused a backlog in processing. We are working through the backlog as quickly as we can.
We have caught up on the backlog of processing items.
A server hosting a subset of our value services has become unresponsive. We are looking into the issue.
We've resolved the server issue. We will continue to monitor the behavior. We had a deployment that was unsuccessful that we were alerted to. All tools should be operational again.
External user logins are failing for vanity domains. We are investigating.
We have identified a is configuration that is breaking some login redirects. We are working on a fix.
This incident has been resolved.
A vendor of ours is currently having an outage that is affecting AI search functionality. We are monitoring the situation and will notify when the issue is resolved.
This incident has been resolved.
A server has become unresponsive and this is impacting a subset of value services. We are working on a fix.
This incident has been resolved.
Some Value Extensions are showing up as failed in the UI. The tools are working, the error is erroneous. We are have identified the underlying cause and are working on a fix.
This incident has been resolved.
We are currently experiencing delays processing analytics. We are investigating.
We've identified the underlying cause and have deployed a fix. We expect the backlog to be cleared soon.
This incident has been resolved.
Some customers are getting errors when creating new users. We are investigating.
This incident has been resolved.
Some users are experiencing performance issues using Page Editor. We are investigating.
We reverted to a previous build and expect this to resolve the performance issues. We are continuing to monitor the system.
This incident has been resolved.
We have identified an issue with Coach that is preventing calls from being processed. Calls are being imported and recorded properly, but not processed and displayed in the application. We are working to resolve this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Our team has identified a fix for an issue affecting Airship in Engagement and are working to resolve the problem. At this time, users may experience intermittent issues.
We've identified the problem in Airship and have fully resolved the issue. It is now back to fully operational.
We are currently experiencing an issue affecting how charts are rendered in output reports in the Value Toolbuilder application. Our team is actively working to resolve this as quickly as possible.
Our team has identified a fix and is working on deploying a solution. We will provide an update soon.
The source of the issue has been identified and resolved.
Currently, the Coach recording bot is recording calls, but failing to process them into the application. We are investigating the issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.