Mediafly incident

Engagement Value Extensions Showing as Failed in UI

Minor Resolved View vendor source →

Mediafly experienced a minor incident on August 20, 2025 affecting Engagement: Web Viewer & Devices and Engagement: Value Platform, lasting 52m. The incident has been resolved; the full update timeline is below.

Started
Aug 20, 2025, 03:15 PM UTC
Resolved
Aug 20, 2025, 04:07 PM UTC
Duration
52m
Detected by Pingoru
Aug 20, 2025, 03:15 PM UTC

Affected components

Engagement: Web Viewer & DevicesEngagement: Value Platform

Update timeline

  1. identified Aug 20, 2025, 03:15 PM UTC

    Some Value Extensions are showing up as failed in the UI. The tools are working, the error is erroneous. We are have identified the underlying cause and are working on a fix.

  2. resolved Aug 20, 2025, 04:07 PM UTC

    This incident has been resolved.