Mediafly incident

AI Search Outage

Major Resolved View vendor source →

Mediafly experienced a major incident on August 21, 2025 affecting Engagement: Web Viewer & Devices and Engagement: Value Platform, lasting 3h 56m. The incident has been resolved; the full update timeline is below.

Started
Aug 21, 2025, 07:31 PM UTC
Resolved
Aug 21, 2025, 11:28 PM UTC
Duration
3h 56m
Detected by Pingoru
Aug 21, 2025, 07:31 PM UTC

Affected components

Engagement: Web Viewer & DevicesEngagement: Value Platform

Update timeline

  1. monitoring Aug 21, 2025, 07:31 PM UTC

    A vendor of ours is currently having an outage that is affecting AI search functionality. We are monitoring the situation and will notify when the issue is resolved.

  2. resolved Aug 21, 2025, 11:28 PM UTC

    This incident has been resolved.