Mediafly experienced a critical incident on September 3, 2025 affecting Engagement: Value Platform, lasting 2h 30m. The incident has been resolved; the full update timeline is below.
Affected components
Engagement: Value Platform
Update timeline
- investigating Sep 03, 2025, 11:27 PM UTC
Our team is currently investigating an issue affecting Value Toolbuilder. At this time, users may experience a white page when accessing tools.
- monitoring Sep 04, 2025, 01:10 AM UTC
Our team has resolved the issue affecting Value Toolbuilder and are monitoring the fix. At this time, users should be experiencing no issues.
- resolved Sep 04, 2025, 01:57 AM UTC
This incident has been resolved.