Mediafly incident

Toolbuilder Outage

Critical Resolved View vendor source →

Mediafly experienced a critical incident on September 19, 2025 affecting Engagement: Value Platform, lasting 22m. The incident has been resolved; the full update timeline is below.

Started
Sep 19, 2025, 10:45 PM UTC
Resolved
Sep 19, 2025, 11:08 PM UTC
Duration
22m
Detected by Pingoru
Sep 19, 2025, 10:45 PM UTC

Affected components

Engagement: Value Platform

Update timeline

  1. investigating Sep 19, 2025, 10:45 PM UTC

    Our team is currently investigating an issue affecting Toolbuilder. At this time, users may experience a white screen or maintenance page when accessing Toolbuilder tools.

  2. resolved Sep 19, 2025, 11:08 PM UTC

    Our team has resolved the issue affecting Toolbuilder. At this time, users should be experiencing no issues.