Mediafly incident

Value Toolbuilder Outage

Critical Resolved View vendor source →

Mediafly experienced a critical incident on October 2, 2025 affecting Engagement: Value Platform, lasting 23m. The incident has been resolved; the full update timeline is below.

Started
Oct 02, 2025, 11:52 PM UTC
Resolved
Oct 03, 2025, 12:15 AM UTC
Duration
23m
Detected by Pingoru
Oct 02, 2025, 11:52 PM UTC

Affected components

Engagement: Value Platform

Update timeline

  1. investigating Oct 02, 2025, 11:52 PM UTC

    Our team is currently investigating an issue affecting Toolbuilder. At this time, users may experience a white/maintenance page when accessing tools.

  2. identified Oct 03, 2025, 12:05 AM UTC

    Our team has identified a fix for an issue affecting Toolbuilder and are working to resolve the problem. At this time, users may experience white/maintenance page.

  3. resolved Oct 03, 2025, 12:15 AM UTC

    This issue has been resolved