MaxMind Outage History

MaxMind is up right now

MaxMind had 2 outages in the last 2 years totaling 77h 3m of downtime — averaging 0.1 incidents per month.

There were 2 MaxMind outages since August 31, 2026 totaling 77h 3m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.maxmind.com

Minor September 11, 2026

High latency for the us-east region

Detected by Pingoru
Sep 11, 2026, 03:47 PM UTC
Resolved
Sep 14, 2026, 07:55 PM UTC
Duration
3d 4h
Affected: minFraud Score/Insights/Factors Web ServiceGeoIP Database Update and Download ServiceGeoIP Legacy Web ServiceminFraud Legacy HTTP Web ServiceUser Sandbox (Global)
Timeline · 1 update
  1. monitoring Sep 11, 2026, 03:47 PM UTC

    Customers may have experienced high latency in API requests from ~4 to 5 AM UTC on 2026-09-11 . The cause appears to be network instability and packet loss in connections from the IAD Cloudflare zone. We are communicating with providers about the issue.

Read the full incident report →

Major August 31, 2026

GeoIP database downloads may be failing

Detected by Pingoru
Aug 31, 2026, 07:01 PM UTC
Resolved
Aug 31, 2026, 07:56 PM UTC
Duration
55m
Affected: GeoIP Database Update and Download ServiceUser Sandbox (Global)
Timeline · 2 updates
  1. identified Aug 31, 2026, 07:01 PM UTC

    There is currently an issue downloading GeoIP databases due to one of our providers.

  2. identified Aug 31, 2026, 07:03 PM UTC

    This is identified as a service disruption to those customers affected.

Read the full incident report →