MaxMind incident

GeoIP database downloads are failing

Resolved after 1 hour 4 minutes, affecting GeoIP Database Update and Download Service and GeoIP Database Update and Download Service (GeoIP Database Update and Download Service — Global), on March 21, 2025.

monitoring Mar 21, 2025, 10:54 PM UTC

The upstream provider has implemented a fix. Downloads/updates may be working again.

Started
Mar 21, 2025, 10:20 PM UTC
Resolved
Mar 21, 2025, 11:24 PM UTC
Duration
1h 4m
Detected by Pingoru
Mar 21, 2025, 10:20 PM UTC

Affected components

GeoIP Database Update and Download ServiceGeoIP Database Update and Download Service (GeoIP Database Update and Download Service — Global)

Update timeline

  1. investigating Mar 21, 2025, 10:20 PM UTC

    Due to an issue with an upstream provider, you may experience issues with GeoIP database downloads and updates.

  2. monitoring Mar 21, 2025, 10:54 PM UTC

    The upstream provider has implemented a fix. Downloads/updates may be working again.

  3. resolved Mar 21, 2025, 11:24 PM UTC

    GeoIP Downloads and updates are now operational.

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