Resolved after 1 day 2 hours, affecting GeoIP2 Web Service and GeoIP2 Web Service (GeoIP2 Web Service — Global) and 1 more, on September 17, 2026.
We have been assured by Cloudflare that this was a problem caused by one of their transit providers and that they have resolved the issue.
Affected components
Update timeline
- investigating Sep 17, 2026, 03:50 PM UTC
We are experiencing network issues in the us-east region. Customers may infrequently experience slower than typical performance when making API calls. We are working with our network provider to resolve this issue.
- resolved Sep 17, 2026, 05:14 PM UTC
Network performance appears to have returned to normal levels.
- monitoring Sep 17, 2026, 07:08 PM UTC
We believe this incident to be related to the linked Cloudflare incident. They report that it has been resolved and we are monitoring. https://www.cloudflarestatus.com/incidents/rhmpng7klcqw
- resolved Sep 18, 2026, 06:39 PM UTC
We have been assured by Cloudflare that this was a problem caused by one of their transit providers and that they have resolved the issue.
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