Resolved after 3 days 4 hours, affecting minFraud Score/Insights/Factors Web Service and GeoIP Database Update and Download Service and 1 more, on September 11, 2026.
Customers may have experienced high latency in API requests from ~4 to 5 AM UTC on 2026-09-11 . The cause appears to be network instability and packet loss in connections from the IAD Cloudflare zone. We are communicating with providers about the issue.
Affected components
Update timeline
- monitoring Sep 11, 2026, 03:47 PM UTC
Customers may have experienced high latency in API requests from ~4 to 5 AM UTC on 2026-09-11 . The cause appears to be network instability and packet loss in connections from the IAD Cloudflare zone. We are communicating with providers about the issue.
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