MaxMind incident

GeoIP database downloads may be failing

Major Resolved View vendor source →

MaxMind experienced a major incident on August 31, 2026 affecting GeoIP Database Update and Download Service and User Sandbox (Global), lasting 55m. The incident has been resolved; the full update timeline is below.

Started
Aug 31, 2026, 07:01 PM UTC
Resolved
Aug 31, 2026, 07:56 PM UTC
Duration
55m
Detected by Pingoru
Aug 31, 2026, 07:01 PM UTC

Affected components

GeoIP Database Update and Download ServiceUser Sandbox (Global)

Update timeline

  1. identified Aug 31, 2026, 07:01 PM UTC

    There is currently an issue downloading GeoIP databases due to one of our providers.

  2. identified Aug 31, 2026, 07:03 PM UTC

    This is identified as a service disruption to those customers affected.