MaxMind incident

GeoIP database downloads unavailable

Resolved after 1 hour 35 minutes, affecting GeoIP Database Update and Download Service and GeoIP Database Update and Download Service (GeoIP Database Update and Download Service — Global), on March 2, 2026.

monitoring Mar 02, 2026, 07:18 PM UTC

The fix rollout is complete, and we're monitoring for any further issues. If you're still having problems with database downloads please reach out to MaxMind support.

Started
Mar 02, 2026, 05:59 PM UTC
Resolved
Mar 02, 2026, 07:34 PM UTC
Duration
1h 35m
Detected by Pingoru
Mar 02, 2026, 05:59 PM UTC

Affected components

GeoIP Database Update and Download ServiceGeoIP Database Update and Download Service (GeoIP Database Update and Download Service — Global)

Update timeline

  1. identified Mar 02, 2026, 05:59 PM UTC

    Downloading of GeoIP databases is currently unavailable. We are investigating.

  2. identified Mar 02, 2026, 06:07 PM UTC

    We have identified the issue and are working on a fix.

  3. identified Mar 02, 2026, 06:27 PM UTC

    We are rolling out a fix to the issue

  4. identified Mar 02, 2026, 06:33 PM UTC

    A fix has been rolled out and we're seeing recovery of service. Those downloading older databases may still see issues until the rollout is complete.

  5. monitoring Mar 02, 2026, 07:18 PM UTC

    The fix rollout is complete, and we're monitoring for any further issues. If you're still having problems with database downloads please reach out to MaxMind support.

  6. resolved Mar 02, 2026, 07:34 PM UTC

    Service has returned to normal.

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