Resolved after 2 hours 45 minutes, affecting GeoIP2 Web Service and GeoIP2 Web Service (GeoIP2 Web Service — Global) and 1 more, on June 12, 2025.
We have observed that the monitored platform issues are no longer negatively affecting our web services.
Affected components
Update timeline
- monitoring Jun 12, 2025, 06:26 PM UTC
Our cloud platform provider is currently experiencing widespread service degradation. Customers may experience increased latency or other issues hitting our web services.
- monitoring Jun 12, 2025, 07:07 PM UTC
We are continuing to monitor the active incident as it develops and will provide further updates. Customers may continue to experience issues with our web services during this time.
- monitoring Jun 12, 2025, 08:39 PM UTC
We are starting to observe operational recovery but some services may continue to perform sub-optimally until underlying platform issues are fully resolved.
- resolved Jun 12, 2025, 09:12 PM UTC
We have observed that the monitored platform issues are no longer negatively affecting our web services.
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