Magensa experienced a notice incident on August 12, 2025 affecting MPPG (All versions) and Decrypt and Forward (All versions), lasting 23m. The incident has been resolved; the full update timeline is below.
Affected components
MPPG (All versions)Decrypt and Forward (All versions)
Update timeline
- investigating Aug 12, 2025, 11:58 PM UTC
Notification: TSYS is currently experiencing connectivity/processing errors resulting in Magensa rsponses showing the following: "Payload post failed. Message The underlying connection was closed: An unexpected error occurred on a receive. Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host."
- resolved Aug 13, 2025, 12:21 AM UTC
Appears TSYS processing issue is resolved.