Magensa incident

Non-Magensa Incident: WorldPay, element Express, slow response times.

Notice Resolved View vendor source →

Magensa experienced a notice incident on May 20, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 20, 2026, 02:04 PM UTC
Resolved
May 20, 2026, 07:30 AM UTC
Duration
—
Detected by Pingoru
May 20, 2026, 02:04 PM UTC

Update timeline

  1. resolved May 20, 2026, 02:04 PM UTC

    From WorldPay Incident Communications: Final Incident #: INC0505900 Incident Start: 2026-05-20 07:42:00 UTC | 2026-05-20 03:42:00 EDT Platform Affected: Integrated Payments - Express, MercuryPay, triPOS Cloud Issue: There was an incident affecting transaction processing on the Integrated Payments - Express, MercuryPay and triPOS Cloud platforms. Status: Final Impact: Some transactions may have resulted in an error. Actions Taken to Restore Service: Worldpay technical resources identified an unexpected issue during a scheduled change event. Worldpay will continue to monitor the processing environment for stability. Incident Resolved: 2026-05-20 08:12:00 UTC | 2026-05-20 04:12:00 EDT Worldpay Incident Communication Management Global Command Center