Magensa incident

TSYS Processing errors (721)

Resolved after 23 minutes, affecting MPPG (All versions) and Decrypt and Forward (All versions), on August 12, 2025.

investigating Aug 12, 2025, 11:58 PM UTC

Notification: TSYS is currently experiencing connectivity/processing errors resulting in Magensa rsponses showing the following: "Payload post failed. Message The underlying connection was closed: An unexpected error occurred on a receive. Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host."

Started
Aug 12, 2025, 11:58 PM UTC
Resolved
Aug 13, 2025, 12:21 AM UTC
Duration
23m
Detected by Pingoru
Aug 12, 2025, 11:58 PM UTC

Affected components

MPPG (All versions)Decrypt and Forward (All versions)

Update timeline

  1. investigating Aug 12, 2025, 11:58 PM UTC

    Notification: TSYS is currently experiencing connectivity/processing errors resulting in Magensa rsponses showing the following: "Payload post failed. Message The underlying connection was closed: An unexpected error occurred on a receive. Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host."

  2. resolved Aug 13, 2025, 12:21 AM UTC

    Appears TSYS processing issue is resolved.

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