Magensa incident

Magensa Azure DC intermittent connection failures

Notice Resolved View vendor source →

Magensa experienced a notice incident on October 27, 2025 affecting MPPG (All versions) and Decrypt v2 and 1 more component, lasting 20h 15m. The incident has been resolved; the full update timeline is below.

Started
Oct 27, 2025, 09:07 PM UTC
Resolved
Oct 28, 2025, 05:23 PM UTC
Duration
20h 15m
Detected by Pingoru
Oct 27, 2025, 09:07 PM UTC

Affected components

MPPG (All versions)Decrypt v2Decrypt and Forward (All versions)Remote Services (RS2, RS3, RMS)

Update timeline

  1. investigating Oct 27, 2025, 09:07 PM UTC

    At 1:46pm PT transaction connections started failing. Communications issue has been resolved as of 1:52pm PT and should be processing normally. Investigation is ongoing.

  2. resolved Oct 28, 2025, 05:23 PM UTC

    This incident has been resolved.