Magensa incident

Notice - TSYS Production processing showing long running or disconnected transaction attempts.

Notice Ongoing View vendor source →

Magensa is currently experiencing a notice incident affecting MPPG (All versions) and Decrypt and Forward (All versions), which began 4h ago. The vendor's full update timeline is below.

Started
Oct 15, 2026, 08:26 PM UTC
Resolved
Ongoing
Duration
● 3h 45m
Detected by Pingoru
Oct 15, 2026, 08:26 PM UTC

Affected components

MPPG (All versions)Decrypt and Forward (All versions)

Update timeline

  1. monitoring Oct 15, 2026, 08:26 PM UTC

    Magensa is tracking some MPPG/DAF long running or disconnecting transactions when sending to the TSYS production endpont. It appears isolated to the LAX datacenter environment. Log analysis indicates the lag or disconnect events are occurring during or after connecting to the TSYS endpoints. Most of these failures will return 721 or 5000 errors. This is not a magensa processing issue.