Magensa incident
Non-Magensa Notification: WorldPay Incident Communication
Magensa experienced a notice incident on September 21, 2026 affecting MPPG (All versions) and Decrypt and Forward (All versions) and 1 more component, lasting 30m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Sep 21, 2026, 05:04 PM UTC
The following incident is being report by WorldPay for their Express payments transaction processing - possible declines: Initial Incident #: INC0658940 Incident Start: 2026-09-21 07:12:00 UTC | 2026-09-21 03:12:00 EDT Platform Affected: Integrated Payments - Express - Transaction processing Issue: There is an incident which is intermittently affecting transaction processing on the Integrated Payments - Express platform. Status: Initial Impact: Some transactions may be declined. Actions Taken to Restore Service: Worldpay technical resources are working to identify and resolve the issue. NEXT UPDATE : 2026-09-21 18:00:00 UTC | 2026-09-21 14:00:00 EDT Worldpay Incident Communication Management Global Command Center
- resolved Sep 21, 2026, 05:35 PM UTC
FYI: resolved: Final Incident #: INC0658940 Incident Start: 2026-09-21 07:12:00 UTC | 2026-09-21 03:12:00 EDT Platform Affected: Integrated Payments - Express - Transaction processing Issue: There was an incident which intermittently affected transaction processing on the Integrated Payments - Express platform. Status: Final Impact: Some transactions may have been declined. Actions Taken to Restore Service: Worldpay technical resources resolved an internal issue to restore service. Worldpay teams will continue to monitor the environment for stability. Incident Resolved: 2026-09-21 16:49:00 UTC | 2026-09-21 12:49:00 EDT Worldpay Incident Communication Management Global Command Center